FAQs

FAQs

What is your return policy?

We accept returns within [X days] of purchase if the item is unused and in its original condition.

How can I contact customer support?

You can reach us at [email address], via our contact form, or call us at [phone number].

What should I do if I receive a damaged item?

Contact us at [email/phone] with your order number and a photo of the damaged item.

How do I reset my password?

Click "Forgot Password" on the login page, and we’ll send you an email to reset it.

Can I track the status of my return or refund?

Yes, once we process your return, we’ll notify you via email about your refund status.